We are always available to meet face to face to answer any questions you may have. You may also reach us through phone or email. These are the most commonly asked questions from potential customers.
How long have you been in business?
We have been providing quality janitorial service in the Austin and San Antonio Greater Area since 2019.
Will I be required to sign a contract?
Yes, we provide a contract for our clients to sign. Our contract outlines the terms of our agreement and also provides the work schedule. This will detail what services to be provided for the facility on a daily, weekly, monthly or annual basis. We maintain our contracts on a month to month basis and can be modified by clients for any additions or changes in services.
What forms of payment do you accept?
Our company invoices every 15th of the month, which gives our client 3 weeks to send checks, or transfer PayPal funds to our address by the 1st of each month (Late fees will apply)
What is your cancellation policy?
We require a written 30 day notice through mail or email.
When is Bluebonnet not available for services?
How will our relationship work?
At Bluebonnet, we recognize the importance of communication, especially when it comes to important valuables in your office and home. We are willing to accommodate any specific cleaning requests you may have and discuss these requests during our custom walkthrough. We value your trust and will do everything possible to keep it by performing reliable, affordable, and specialized cleaning services designed to meet your needs.
Does Bluebonnet carry insurance?
Yes! Bluebonnet carries $2,000,000 in Liability Insurance. We’re fully licensed and insured for your peace of mind.
Do your employees wear uniforms?
Yes, all team members are required to wear a company shirt with their name and the Bluebonnet logo.